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Refund Policy
  • Valid for Refund:
    • The deal did not reach its minimum number of buys.
    • Duplicate transactions due to system error.
  • Buyanihan Philippines Inc. will process Valid Refund concerns only up until 30 days from the start of the Redemption Period. Approval of Refund requests beyond the specified period shall be SOLELY at the merchants discretion.(DOES NOT APPLY FOR TRAVEL DEALS)
  • Invalid for refund:
    • Buyanihan Philippines Inc. will not refund just because the customer changed minds.
    • Expired or Unused Vouchers.
    • If Stated in the "Golden Rules" that there'll be no charge-back, no refunds will be processed.
    • Buyanihan Philippines Inc. is only a "PLATFORM SERVICE PROVIDER" for our merchants that provides Marketing, Advertisement and Various Payment Channel Services.
    • The Merchant is the seller of the vouchers through Buyanihan Philippines Inc., more so providing the goods and services on any voucher you purchase to them will be their responsibility.
Need our Assistance?

Please call us at (632) 5538 BUY
(Mondays - Fridays 9am - 6pm)

For questions after office hours and weekends please e-mail us at: support@buyanihan.com

For Payment Inquiries: payment@buyanihan.com

For Business Partnership: sales@buyanihan.com